Privacy Policy
This Privacy Policy explains how your personal information is collected, used and shared when you visit or make a purchase from dentalequipmentsolutions.co.uk (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone and some of the cookies installed on your device.
As you browse the Site, we collect information about the pages you view, the websites or search terms that referred you to the Site and how you interact with the pages. We refer to this as Device Information.
Device Information is collected through technologies such as cookies, log files and web beacons. These allow us to understand how customers use our website and to improve the experience.
When you make a purchase through the Site, we collect information needed to process your order. This includes your name, billing address, shipping address, payment information, email address and phone number. We refer to this as Order Information.
“Personal Information” in this policy means both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to fulfil orders placed through the Site. This includes payment processing, arranging delivery and providing invoices and order confirmations.
We also use this information to communicate with you, screen for potential fraud and provide information or updates relating to our products or services where requested.
Device Information helps us to identify potential security risks and to improve the performance and layout of the Site.
By submitting your contact details, you acknowledge that your information may be added to our email list. You may unsubscribe at any time using the link at the bottom of each email.
As you browse our website, cookies may be placed on your device by our advertising partners so that we can present relevant advertising on other websites. These technologies do not collect information such as your name or contact details. You may opt out of this through Google, Facebook or the Digital Advertising Alliance.
Sharing Your Personal Information
We share your information with trusted third parties who assist us in using your Personal Information, as described above.
We use Shopify to power our online store. You can read more about how Shopify uses Personal Information here: https://www.shopify.com/legal/privacy
We also use Google Analytics to help us understand website usage. Their privacy information can be found here: https://www.google.com/policies/privacy
We may share information to comply with UK law, respond to lawful requests or protect our rights.
Your Rights
If you are a UK or EU resident, you have the right to access the personal information we hold about you and request that it be updated, corrected or deleted. To submit such a request, please contact us using the details below.
Data Retention
Your Order Information will be stored for our records unless you request its removal.
Changes
We may update this policy from time to time to reflect operational, regulatory or legal changes.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For questions, concerns or requests regarding this policy, please contact us at support@dentalequipmentsolutions.co.uk